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What the app can recover, which edition you need and how your data is handled.

What is NX Camera Info?

NX Camera Info is an independent desktop and command-line utility for inspecting Nx Witness SQLite databases and supported backups. Free shows a searchable local camera inventory. Pro adds stored camera credential recovery, exports, site reports and server or cloud backup connections. It is not a video player or a live monitoring service.

Which CCTV camera tool should I use?

Use NX Camera Info to inspect saved information in a supported Nx Witness database or backup. Use the Nx Witness client for its normal live viewing and system administration functions. Use SADPTools for supported network discovery and device checks. If no saved camera password is available, use the camera manufacturer’s authorised recovery or reset process. These tools serve different tasks.

Can it recover camera passwords from an Nx Witness backup?

Pro can reveal camera usernames and passwords stored in a supported database. Recovery depends on the saved credential records and their format. Missing credentials cannot be invented, and an old password may no longer work. The app does not contact cameras to test their logins.

Can it recover my Nx Witness administrator or Nx Cloud password?

No. Saved camera credentials are different from Nx user accounts. The Users report shows account details and roles; it does not recover user passwords from hashes or export those hashes. Use the appropriate account recovery process for Nx Witness or Nx Cloud.

What can I do in the Free version?

Open a local database or supported backup, browse cameras, search, filter and sort. Passwords remain masked. Revealing passwords, exporting, user/server/storage/licence reports, server/cloud connections and CLI database operations require Pro. No account is needed for Free local inventory viewing.

Can I buy Pro now?

Check the Free & Pro page for current purchase availability. While purchases are closed, Free downloads remain available and existing Pro customers can activate their licences. One application supports both editions, so activation does not require reinstalling.

Does opening a database change my Nx Witness system?

The reader opens the database read only and does not change camera or Nx configuration. Use a consistent backup for an offline inspection. SQLite may use WAL or shared-memory sidecars when opening a live database; copying only a database file while it is being written can omit committed information.

Can I inspect a backup after the server has failed?

Yes, if you have a readable, supported site database or consistent backup. Free can list its saved cameras without the original server running. Pro can inspect additional stored details. The app cannot reconstruct information that was never backed up or repair every damaged database.

Does an Nx Witness configuration backup contain recorded video?

No. The site database contains configuration information. Recordings and archive recovery are separate concerns. NX Camera Info does not recover deleted footage, play recordings or restore a server.

Why can I see a shared cloud site but not download its backup?

Seeing a site in Nx Cloud does not grant backup permission. The selected account must have administrator or owner backup rights on that site, and the server decides whether to allow the request. Shared Power User access is not sufficient. Ask an authorised administrator to provide a backup.

Where do cloud backups and credentials go?

A Pro server connection downloads the backup into app memory and opens it locally. Closing the database releases the retained snapshot. Save backup as and report export deliberately write files. Nx credentials go to the selected Nx services, not this licensing website. Memory-only operation is not a guarantee against operating-system swap or crash dumps.

Which computers can run NX Camera Info?

Desktop and Pro CLI builds are available for Windows Intel/AMD 64-bit and ARM64, Linux Intel/AMD 64-bit and ARM64, and macOS Intel and Apple Silicon. Use the installer matching your processor. Windows installers include WebView2; Linux needs GTK4 and WebKitGTK 6.0; macOS uses system WebKit.

Does it work with every Nx Witness version and backup format?

No universal compatibility is promised. The reader expects a supported Nx SQLite schema and credential format; live cloud backup verification has included Nx Witness 6.1.2.42921. Proprietary non-SQLite backups cannot be opened. Server downloads are limited to 128 MiB decoded. Try Free with a local copy before relying on a recovery workflow.

Are licence activations and deactivations the same thing?

No. Pro reports full stored Nx keys and channel counts. Remaining deactivations follow the Nx 6.1.2 calculation: max(0, 3 minus DEACTIVATIONS), with an absent counter treated as zero used. Ineligible types show Not applicable; invalid or incomplete metadata shows Unknown. Remaining activations are unavailable from the database. None of these values verifies current online licence validity.

Can I use Pro on my laptop and desktop?

Yes. One lifetime Pro licence belongs to one verified account and allows five active machines. Manage devices in your website account. After initial setup, five replacement activations are available per rolling 30 days. Pro needs online validation at least every seven days; removal or revocation can leave an existing offline entitlement valid until it expires.

Does the website receive my camera database?

No. Database inspection and report generation happen on your computer. The website handles downloads, accounts, payments and licensing, which involve account, purchase and device records. See the privacy page for exactly what is stored. Do not email databases or passwords to support.

How does NX Camera Info work with SADPTools?

NX Camera Info reads the saved Nx configuration. Sister app SADPTools can import NX Camera Info reports into a site workspace and perform supported discovery or device checks on an authorised network. They are separate applications: an imported address or password remains saved information until verified on site.

Is this an official Network Optix application?

No. NX Camera Info is independent software created by Paul Willard in New Zealand. It is not affiliated with or endorsed by Network Optix. Nx Witness and other product names identify the systems being discussed.

Find the detail behind the answer.

Current Free & Pro availability · Recovery guides · Installation guide · Privacy disclosure

Still need help? Contact support with your OS, app version and a description. Keep passwords and database files out of your message.

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